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  We know your time is in demand, and you need a PBM partner you can trust.OptumRx offers the size and scope of the largest PBMs, but delivers a unique, flexible blend of products and services that can meet the unique service needs of your clients. We’re the thoughtful alternative, and our reputation for thought leadership and integrity are well-known in the industry. We’ll work with you to exceed your expectations; achieving optimal health for members, and maximizing savings for your clients.Our numbers tell the story:Serving more than 24 million customers and the largest Medicare Part D PBM in the country — serving nearly 8 million seniors. A corporate culture of award-winning service recognized by many prestigious organizations such as The American Society for Training and Development, URAC, Chief Learning Officer, American Business Awards, HR Policy Association — and many others. An externally recognized Customer Advocacy program delivering exceptional levels of service; 220,000 annual hours of training; a 95% membership satisfaction rating, a client retention rate in the high 90s, and a Net Promoter Score that may be the one of the highest among healthcare companies. Winner of eHealthcare Leadership - Gold award for our consumer website; helping members navigate important information via mobile devices like prescription refills, refill reminders, order status, and real-time benefit information. On-line Prior Authorization tool, enabling physicians with an automated response to prior authorization requests 24/7. This tool can help improve physician relations and patient turnaround times for PA approvals. Industry-leading real time audit program targeted at reducing fraud, waste and abuse. Clinical expertise second-to-none—drives the lowest PMPM costs, customized solutions and improved quality and safety. Generic utilization rates that may be the best in the PBM industry

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